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Privacy Policy

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Interpretation and Definitions

 

 

Interpretation

 

The words of which the initial letter is capitalised have meanings defined under the following conditions. The

    following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this document:

 

Company

   

   (referred to as either "Company", "We", "Us" or "Our") refers to

This Is Ibiza Ltd

Company Number: 14576112

Apartment 2, Burgess Mill

20 Manchester Street, Derby

DE22 3GB

 United Kingdom

  

 

Website

   

Refers to our website www.thisisibiza.co.uk, accessible at HTTPS://thisisibiza.co.uk

Service refers to the Website. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  

Information we collect

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   Information we collect falls into one of two categories: “voluntarily provided” information and

“automatically collected” information.

 

   “Voluntarily provided” information refers to any information you knowingly and actively provide us when 

using or participating in any of our services and promotions.

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   “Automatically collected” information refers to any information automatically sent by your devices in the

course of accessing our products and services.

 

Transaction data

 

Transaction data refers to data that accumulates over the normal course of operation on our platform. This may

include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of

information, created or generated, as users interact with our services.

 

Personal information

   We may ask for personal information — which may include one or more of the following:

  • Email

  • Name

  • Contact number

  • Social media profiles

 

Legitimate reasons for processing your personal information

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   We only collect and use your personal information when we have a legitimate reason for doing so. In which instance,

   we only collect personal information that is reasonably necessary to provide our services to you.

 

Collection and Use of Information

 

   We may collect, hold, use, and disclose information for the following purposes, and personal information will not be

   further processed in a manner that is incompatible with these purposes:

  • Personalizing experience

  • Email newsletters

  • User account registration

  • Security and fraud prevention

  • Compliance and dispute resolution

  • Running competitions

  • Record keeping and administration

  • User authentication

  • Advertisement and marketing

  •  Contacting users

  • Order and deliver fulfilment

  • Processing payments

 

   We may combine voluntarily provided and automatically collected personal information with general information or

   research data we receive from other trusted sources. For example, If you provide us with your location, we may

   combine this with general information about currency and language to provide you with an enhanced experience of our site and service.

 

Security of your personal information

 

   When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use,  or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of

   electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. You are responsible for selecting any password and its overall security strength, ensuring the security of your own

   information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

 

How long we keep your personal information

 

   We keep your personal information only for as long as we need to. This time period may depend on what we are using

   your information for, in accordance with this privacy policy. For example, if you have provided us with personal

   information as part of creating an account with us, we may retain this information for the duration your account

   exists on our system. If your personal information is no longer required for this purpose, we will delete it or make

   it anonymous by removing all details that identify you.

   However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or

   reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or

   statistical purposes.

 

User generated content

 

  We consider “user-generated content” to be materials (text, image and/or video content) voluntarily

   supplied to us by our users for the purpose of publication, processing, or usage on our platform. All user-generated

   content is associated with the account or email address used to submit the materials.

   Please be aware that any content you submit for the purpose of publication will be public after posting (and

   subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this

   privacy policy.

 

Disclosure of personal information to third parties

 

   We may disclose personal information to:

  • A parent, subsidiary, or affiliate of our company

  • Third-party service providers for the purpose of enabling them to provide their services, including (without

         limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error

         loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers,

         professional advisors, and payment systems operators

  • Our employees, contractors, and/or related entities

  • Our existing or potential agents or business partners

  •  Sponsors or promoters of any competition, sweepstakes, or promotion we run

  • Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods

        or services we have provided to you

  •  Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with

      any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

  • Third parties, including agents or subcontractors, who assist us in providing information, products, services, or

      direct marketing to you

 

Third parties to collect and process data

 

   An entity that buys, or to which we transfer all or substantially all of our assets and business

   Third parties we currently use include:

  • Google Analytics

  • Google AdSense

   

 Your rights and controlling your personal information

 

   Your choice:

   By providing personal information to us, you understand we will collect, hold, use, and

   disclose your personal information in accordance with this privacy policy. You do not have to provide personal

   information to us, however, if you do not, it may affect your use of our Website or the

   products and/or services offered on or through it.

 

   Information from third parties:

    If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

 

   Marketing permission:

   If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

 

   Access:

   You may request details of the personal information that we hold about you.

 

   Correction:

   if you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We willtake reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

 

   Non-discrimination:

   We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer

   (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

 

   Notification of data breaches:

   We will comply with laws applicable to us in respect of any data breach.

 

   Complaints:

   If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

 

   Unsubscribe:

   To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

 

Business transfers

 

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

 

  Limits of our policy

 

   Our Website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

 

Changes to this policy

 

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

 

Additional disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

 

Data Controller

 

Organisations that process personal information for their own purposes (known as “data controllers”). We, located at the address provided in our Contact Us section, are a Data Controller with respect to the personal information you provide to us.

 

Legal basis for processing your personal information

 

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

 

Consent from you

 

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your name and contact details for the purpose of entering a giveaway or promotion. While you may withdraw your entry at any time, this will not affect any selection or judging that has already taken place. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

 

Performance of a contract or transaction

 

Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you purchase a product, service, or subscription from us, we may need to use your personal and payment information in order to process and deliver your order.

 

Our legitimate interests

 

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

 

Compliance with law

 

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

 

International transfers outside the European Economic Area (EEA)

 

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

 

Your rights and controlling your personal information

 

Restrict:

 

You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

 

Objecting to processing:

   

You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

 

Data portability:

 

You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

 

Deletion:

 

You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 90 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

 

Severability and waiver

 

   Severability

   If any provision of this  is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

 

   Waiver

   Except as provided herein, the failure to exercise a right or to require performance of an obligation under this  shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

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